jet7 Privacy Policy

Welcome to the jet7 platform. This Privacy Policy ("Policy") applies to the online gaming and betting services operated by jet7. When you use the jet7.cam website, register an account, or use any of our services, you agree to the terms of this Privacy Policy. Please read it carefully.

jet7 always treats the privacy of your personal information with the highest importance. We never sell or transfer your information to unauthorized third parties under any circumstances. The purpose of this policy is to transparently inform you about what data we collect, why we collect it, and how we use and protect it.

1 Data Collection

jet7 may collect two types of information from you — what you provide directly and what is collected automatically.

1.1 Information You Provide Directly

During registration, account management, or when contacting us, you may provide the following information:

• Full name and date of birth
• Email address
• Banking and payment information (bKash, Nagad, Rocket, Upay number or bank account)
• National ID card or passport details (for identity verification)
• Contact information and messages provided via live chat

1.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser and operating system information
• Activity logs on the site (page visits, game sessions)
• Data from cookies and similar tracking technologies

2 Purpose of Data Use

jet7 uses your personal information only for the following specific purposes:

• Account creation, management, and verification
• Transaction processing — completing deposits and withdrawals
• Prevention of fraud, money laundering, and misuse (in accordance with KYC / AML policy)
• Providing customer service and technical support
• Improving platform security and performance
• Ensuring responsible gaming and age verification (21+)
• Compliance with applicable laws and regulations
• Sending promotional communications with your consent

We will not use your information for any undefined purpose. If we need to use your data for a new purpose, we will inform you in advance.

3 Data Storage and Security

jet7 applies industry-standard technical and organizational measures to protect your personal information. The key features of our security framework are outlined below:

• SSL/TLS encryption — all communication between you and our servers is encrypted
• Data encryption — stored information is never kept in a readable format
• Access controls — only authorized personnel can access the information they need
• Regular security audits and vulnerability testing
• Two-factor authentication for account protection

Your data is retained only for as long as is necessary to provide services or as required by applicable law. Even after account closure, certain information may be kept for a specified period for auditing and regulatory compliance purposes.

4 Cookie Policy

jet7 uses cookies on its website. Cookies are small text files stored in your browser that help us improve the quality of our services.

4.1 Types of Cookies We Use

• Essential Cookies: Required for login sessions, security, and core functionality
• Functional Cookies: Used to remember language preferences and user settings
• Analytics Cookies: Used to monitor and improve the use of our platform

You can control or disable non-essential cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of the platform.

5 Sharing Information with Third Parties

jet7 does not sell your personal information. However, certain information may be shared with specific parties in the following defined circumstances:

5.1 Payment Service Providers

Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and bank transfer processors to complete transactions. These parties are governed by their own privacy policies.

5.2 Technology and Game Providers

Technical information may be shared with game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe to operate our gaming platform.

5.3 Legal Obligations

We may be required to disclose information under court orders, requests from government authorities, or applicable legal requirements.

Outside of the above cases, none of your information will be shared with third parties without your consent.

6 Your Rights

As a user of jet7, you have the following rights over your personal information:

• Right of Access: The right to know what information we hold about you
• Right to Rectification: The right to correct inaccurate information in your account
• Right to Erasure: The right to request deletion of your information in certain circumstances
• Right to Restrict Processing: The right to request that the use of your data be limited in certain cases
• Right to Object: The right to opt out of marketing communications
• Right to Data Portability: The right to receive your information in a structured format

To exercise these rights or if you have any questions, contact us via our 24/7 live chat or email. We will respond to your request within a reasonable time.

7 Protection of Minors

jet7 is a strictly adult platform. Our services are for persons aged 21 and above only. We do not knowingly collect any personal information from minors.

If we become aware that a minor is using our platform, their account and all associated data will be deleted immediately. A note to parents — please be vigilant in monitoring your children's internet use.

8 International Data Transfers

To provide our services, your information may in some cases be processed on servers located outside Bangladesh. For any international data transfer, we ensure that the receiving party follows adequate protection measures consistent with this policy.

9 Marketing Communications

If you give consent at the time of registration or at a later date, jet7 may notify you by email about promotional offers, bonuses, and updates. You may opt out of these communications at any time — by clicking the "Unsubscribe" link in any email or by contacting our support team.

Even after opting out, transactional messages, security-related notices, and essential account management messages may still be sent — these are not marketing communications.

10 Changes to This Policy

jet7 reserves the right to update this Privacy Policy from time to time. For significant changes, we will post a notice on the platform or notify you at your registered email address.

Continued use of the platform after any changes will be taken as your agreement to the updated policy. We therefore recommend reviewing this page regularly. The "Last Updated" date at the top of the page always indicates the most recent version in effect.

11 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. We take all privacy-related requests with the utmost seriousness and aim to respond within a reasonable time.

Email: [email protected]
Live Chat: 24/7 support available directly in Bengali